Smartcom reporting tool is a client-server solution that enables operators to view reports on the utilization of the application by their users. Operator Administrators can access a remote server providing real time reports on a daily basis showing trends of how the users utilize the application. Some pre-configured reports include information such as the following:
All of the Smartcom solutions can provide operators with the ability to view reports on how user's use the applications, provide diagnostic capabilities and tools for users to reduce support calls or speed up support resolutions, and pushing advertisements to the application.
The diagnostic tool provided with Smartcom solutions includes the following functionality:
Suggested possible causes and remedies for errors
Running automatic diagnostic checks and repairs
Generating automatic error reports and logs to be used by Customer support for further debugging
The Smartcom advertising platform, enables Operator administrators to push ads to their users by logging into an easy to use Advertising Administrative site.
Post new ads (text, images or both)
Define the duration / period of validity of the ad
Define the priority of such ads